Thanks for the reply.
We have hardness level 21. Do I now have to descale the device every 3 weeks? Our neighbor has the Kangen device and I think he said he has to do it once a year. Or was that service? Does the ECA Plus also have to be sent in for service once a year, like the Kangen Enagic Leveluk water ionizers?
Reply from Yasin Akgün on October 12th. 2016:
Hello Mr. R.,
You will notice the time for descaling because the water that comes out of the top will eventually become thinner from the jet and less from the flow volume per unit of time.
What comes out of the wastewater hose becomes more and more, so to speak, beats the water that came out at the top in terms of volume flow.
Depending on the slowness of the inflowing water and the ionization level set, you should descale every 3-12 weeks; if your hardness is 21 dH, it is better to descale every 3-6 weeks. It's not difficult: www.aquacentrum.de/ioniservertrag/
Your neighbor is probably running a very high flow and not the strongest setting, and probably doesn't even notice if it has calcification because water always comes out with few bubbles.
He doesn't work to extremes because he doesn't know how to work to extremes.
The Kangen Enagic Leveluk water ionizers do not have a flow meter and no person has explained the flow issue to him.
The slower the flow, the stronger the results, the faster the scale build-up in the water ionizer outlet
Hope this helps you
Kind regards from Munich
Yours, Yasin Akgün
