Procedure for making a return to the Aquacentrum – apply for a DHL return label and send the goods back
1. Pack the goods
Pack the goods in the original package or in another sturdy box.
Enclose the return form from the mail order company. If you have a service case, we would like to ask you Here in our service order you can also add the respective product to the shopping cart free of charge, so that we know exactly which product it is about.
2. Prepare the shipment for dispatch
Stick the return/return note on the package. Your return has already been paid for.
Please make sure to remove or obscure old labels on the packaging.
3. Send returns
Leave the return in a branch, at a packing station, in a parcel box or with the delivery person. Alternatively, you can also book a pickup for a fee.
Heads-up:
If you have agreed on a free return with us, you can use the following voucher code:
Your advantages with a DHL return order/return label:
Convenient delivery to the DHL delivery agent, in all branches and packing stations, without having to queue. After sticking the return on it, simply hand the package in at the checkout at your nearest post office.
Free collection via the parcel box
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