AQUACENTRUM

Shipment

Shipping costs in Germany: € 6,50. With a shopping cart worth more than €200,00 –  shipping is free

From € 200,00 (incl. VAT.) we send free of charge to all of Europe, including Switzerland.

Following our shipping flat rate, for Germany the order value under € 200,00 and up to 32,00 kg is:

  • Germany: € 6,50 per DPD (incl. 19% VAT.), delivery 1-2 work days
  • Germany: € 9,90 per DHL (incl. 19% VAT.), delivery 2-3 work days

 

 

The delivery costs are calculated whilst you make the order

The delivery flat rate includes all shipping and handling fees and is genuinely our postage costs. Sometimes the cost of delivery is more for us than what you have paid.

We recommend placing more than one article in your order. We are limited to send two orders together. Yet with special effort it is possible, please inform us per email if this is the case.

In other European countries our shipping rate is € 19,90. Delivery of an order from € 200,00  is also free.

When ordering € 200,00 or more then shipment to all of the EU, also Switzerland, is free. A few examples:

  • Austria: € 19,90 (incl. 19% VAT.), delivery time 1-3 work days
  • Italy: € 19,90 (incl. 19% VAT.), delivery time 2-4 work days
  • United Kingdom: (incl. 19% VAT.), delivery time 3-5 work days
  • Further countries in the EU to whom we deliver for free: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Poland, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Netherlands, Cyprus

Outside of Europe we send the goods without VAT. per DHL, so without 19% VAT and for  39,00 (netto)

A few examples:

  • Switzerland incl. export declaration: € 39,00 Delivery time 3-5 working days
  • USA incl. export declaration: € 39,00 Delivery time 10-20 working days
  • Australia incl. export declaration: € 39,00 Delivery time 15-25 working days
  • Russia incl. export declaration: € 39,00 Delivery time 15-25 working days

Delivery time

Packets usually take two to three (2-3) days after being ordered. They are sent by DPD Premium with a tracking system and are delivered to your door with a signature requirement. We have often seen that DPD Premium (German parcel service) delivers the next day, even to Austria!

Sending per DHL is also possible, please mention this when making your order.

If required, per email we will send you a tracking number.

Thorough packaging

Your parcel is sent at our own risk and fragile goods are treated with utmost care. The boxes are wide and the goods are carefully protected and packed.

If, nevertheless, a product does not arrive intact, please inform us immediately per email.
We will send you a replacement article and a small “make it better” present or we will refund the value of the product.